Nicor Gas Bill Payment Online at Login

Nicor Gas workers

Southern Company, an American gas and electric utility holding company based in the southern United States, is currently the second-largest utility company in the U.S. in terms of customer base. Through its subsidiaries, it serves 9 million gas and electric utility customers in 6 states. 

One of Southern Company’s subsidiaries, Nicor Gas, is a provider of natural gas throughout northern Illinois. The energy company is headquartered in Naperville, Illinois. Nicor Gas has served Illinois customers with clean, safe, reliable, and affordable natural gas for more than six decades.

Nicor Gas workers

Everything you need to know about Nicor Gas

Nicor Gas has 32,000 miles (51,000 km) of pipelines. It serves more than two million customers in a service territory that encompasses most of the northern third of Illinois, excluding the city of Chicago. Hence, it is essential to provide this large customer base with easy and quick forms of bill payments and access to online services. Written below are few pointers on some of the benefits of being subscribed to Nicor Gas.

Benefits of subscribing to Nicor Gas

Given below are a few of the reasons to choose the services of Nicor Gas:

  • Convenience and Reliability: Nicor Gas promises its customers never to have to worry about running out of fuel or arranging for deliveries again. Since natural gas is transported through underground pipelines directly to a business or a home, there will always be a reliable natural gas supply. Unlike common electric power outages, a disruption in natural gas service is an infrequent occurrence.
  • Environmentally Friendly: Natural gas is the cleanest burning of all fossil fuels. Composed primarily of methane, the main products of the combustion of natural gas are carbon dioxide and water vapor, the same compounds we exhale when we breathe. Whereas when combusted, coal and oil release higher levels of harmful emissions.
  • Safety: Nicor Gas provides maximum safety of Natural Gas transfer. Natural gas is transported through a network of pipelines that begin at natural gas production sites and end at one’s business. Nationally, in the United States, the natural gas industry spends more than $6 billion each year to maintain the system’s excellent safety record.
  • Efficient and Economical: On average, natural gas costs much less than other forms of energy, and it is the least expensive method for heating and cooking. The higher efficiency and lower price of natural gas may significantly reduce your annual energy bills.

Nicor Gas Tariffs and Payment Guide:

Corporations and Residents in and around Illinois have the option of purchasing natural gas of their choice from Nicor Gas.

  • Once you select the plan of your choice, Nicor Gas provides you with energy-efficient natural gas supplies.
  • Nicor Gas ensures its customers of uninterrupted supply delivery.
  • Nicor Gas utilities are currently priced at 53 cents per therm for its gas services. The monthly bill will approximately be the sum of the customer charge, which is, on average, $17.96 per month, its distribution charge which is 8.38¢ per therm for all therms supplied to the Customer in the month, and the gas supply cost. The Gas Cost (GC) per therm supplied in the month as determined by the Company’s Gas Supply Cost. 
  • Visit the Official website to know more in detail about the Nicor Gas rates and tariff.

Customer Select is a voluntary, free program offered by Nicor Gas that allows you to choose your natural gas supplier. Depending on the supplier, you will find some offers that lock in your natural gas price and others that compete with Nicor Gas’s monthly gas supply charges. By comparing offers and making the choice that’s best for you, you may be able to save money on the cost of your natural gas.

Registering for your Nicor Gas Account

Before you proceed to the bill payments, it is necessary to have an online account registered with Nicor Gas using your resident credentials. This will not only give you access to a whole bunch of online services offered by Nicor Gas, but it will also allow you to manage your monthly bills and payments in a hassle-free way.

Setup your Nicor Gas Account

To avail of the online services offered by Nicor Gas, you need to set up an account on their website. Here are the steps to be followed:

  • To register online, first, visit
  • Click on ‘My Account,’ present on the top right side of the webpage.
  • You will find the ‘New to My Account’ tab on the right half of the page. Click on ‘Register,’ which is next to it.
  • nicor gas login
  • Enter your First Name, Last name, and Email address.
  • Fill in all the required Security Information. Please note to remember the user ID and password created by you.
  • Verify all the information. Click on ‘Continue.’
  • Follow all the remaining prompts on the redirected page.

Your account will now have been set up. 

Login to your Nicor Gas Account

Once your Nicor Gas account is up and running, follow the below steps whenever you want to log in to your account:

  • Visit
  • Click on ‘My Account,’ present on the top right side of the webpage.
  • On the left half of the page, you will find the ‘Login’ tab.
  • Enter your registered user ID and password. Click on ‘Login.’

You can click on the ‘Remember my User ID’ option to automatically log in whenever you visit the website without typing your username and password. Alternatively, you can also sign in as a guest by clicking the ‘Guest payment arrangements‘ tab below the login form.

Forgot your Nicor Gas Account username/password? Here’s what you need to do.

If you have forgotten your password or user ID, do the following:

  • Visit
  • Click on ‘My Account,’ present on the top right side of the webpage.
  • On the left half of the page, click on the ‘Forgot User ID or Password’ option below the Login button.
  • nicor gas login
  • Choose one option from the ‘Forgot User ID or Password’ tab, ‘Forgot User ID‘ or ‘Forgot Password‘ depending on what you need to recover.
  • Fill in the ‘Email Address‘ and click on ‘Request User ID‘ to recover your user ID.
  • Fill in the ‘Email Address‘ and ‘User ID‘. Click on ‘Request Password‘ to recover your password.
  • Click on the ‘Reset Password’ option.

Follow the given prompts, and you will be able to recover either of the forgotten elements quickly.


Given below are all the information that is necessary for you to avail of the online services offered by Nicor Gas and proceed with your bill payments:

How to pay your Nicor Gas Bill?

Nicor Gas currently offers its customers four ways to pay their electric bills.

  • Online Payments: You can make online payments through your credit card/checking account, debit card, or eCheck via a Nicor Gas online account. If you have opted for AutoPay, the payment will be automatically deducted from your account for every billing cycle. Alternatively, you can also make payments from a guest profile.
  • Pay by Phone: You can contact the Nicor Gas customer service at 1-888-Nicor4U or 1-888-642-6748 to make your monthly payments Monday through Friday (except for holidays) from 7 a.m. to 6 p.m. Please note that a $2.95 convenience fee will apply for each transaction. 
  • In-Person: You can also pay in person at authorized payment locations or service centers near your location based on convenience. Bring your bill stub to one of their authorized payment locations to make a payment. Credit card payments are not accepted at any of the Pay In Person locations, except for their Carthage and Naperville locations. The convenience fee also varies by location. Please keep in mind that some of the payment offices may be temporarily unavailable due to COVID-19.
  • Mail: You can send your payments through the mail via money orders or a check(payable to Nicor Gas). Remember to include your bill stub and write your Nicor Gas account number on your check. The mailing address is Nicor Gas, P.O. Box 5407, Carol Stream, IL 60197-5407.


If you’re moving to a new residence, you can apply to transfer your service to a new address. You can do this by applying for a ‘Transfer Service’ or ‘Stop Service’ option on the Nicor Gas website.

You can also apply for a transfer by calling 1-888-642-6748 or 1-888-Nicor4u, where the customer service executive will guide you through the process.

What to do if there’s a gas leakage?

  • Call 1- 888-642-6748 in case you smell gas or see a damaged gas line. Vacate the area of the suspected leak immediately and get to a safe place.

You can also contact emergency services if you have medical concerns about the COVID-19 (coronavirus) pandemic or require special home safety needs. 

Nicor Gas Customer Service and Contact Information

Nicor Gas provides several customer service options to choose from:

  • Via Contact Us Page: Visit Select your needs from the ‘My Question is about’ option and contact the Nicor Gas representatives accordingly.
  • Via Call: Nicor Gas has many dedicated emergency contact numbers (1-888-642-6748 or 1-888-Nicor4U), which will be met with rapid emergency response in case of a gas leak. You can also contact these numbers if you need help with your billing information and other queries.

Please note that the dedicated emergency hotline is the best way to alert the supplier in case you experience a power outage or see damaged electric/gas lines.