Aritzia Return Policy: Hassle-Free Returns for Online and In-Store Purchases Explained

Aritzia Return Policy: Aritzia is a popular women’s fashion boutique that offers a wide range of clothing, accessories, and lifestyle products. One of the reasons why Aritzia has become so popular among fashion enthusiasts is its hassle-free return policy. Whether you purchase online or in-store, Aritzia makes it easy to return or exchange your items if unsatisfied.

For online purchases, Aritzia’s return policy allows customers to receive a full refund within 30 days of shipping. After 30 days, customers can still receive a merchandise credit on an eGift Card within 40 days from the shipping date. Aritzia does not offer exchanges online, so customers who wish to exchange an item must complete a return and place a new order. For in-store purchases, customers can return or exchange their items within 14 days of the purchase date.

Understanding Aritzia’s Return Policy:

Aritzia offers a hassle-free return policy for both online and in-store purchases. Customers can return their items within 30 days from the shipping date for a full refund or within 40 days for merchandise credit on an eGift Card. After 40 days, Aritzia no longer accepts returns.

Aritzia’s return policy for online purchases varies depending on whether the items were full price or on sale. If the items were full price, customers could return them within 14 days of the shipping date for a full refund or within 30 days for a refund in merchandise credit. If the items were on sale and the discount was less than 50% off, customers can return them within 30 days for a full refund or merchandise credit.

Aritzia does not offer exchanges online. If a customer wants to exchange an item, they must complete a return and place a new order. However, exchanges for online purchases may be completed in-store or by mailing back the online return and placing a new order.

Customers can cancel their online orders within 30 minutes of placing the order by contacting Aritzia’s customer service. Orders purchased on Aritzia.com via Afterpay will only be eligible for a refund.

It is important to note that final sale items cannot be returned or exchanged. Additionally, Aritzia does not accept returns or exchanges for swimwear, underwear, or earrings for hygiene reasons.

Overall, Aritzia’s return policy is straightforward to understand. Customers have a reasonable amount of time to return their items, and the process is simple and hassle-free.

Online Purchase Returns

Aritzia offers hassle-free returns for online purchases. Customers can return their purchases online or in-store. Exchanges for online purchases may be completed in-store or by mailing back the online return and placing a new order.

Return Process

To initiate an online return, customers can follow the steps below:

1. Contact Aritzia Concierge with the following information: order number, items to be returned, address, and phone number.
2. Aritzia Concierge will provide a return label and instructions on how to mail back the items.
3. If possible, pack the items securely in the original package and include the return form.
4. Affix the return label to the package and drop it off at a carrier location.

Time Frame

Aritzia’s return policy allows customers 30-40 days to make their return. Customers who return their purchase before 30 days are eligible for a full refund. After 40 days, Aritzia will not accept any returns.

Condition of Returned Items

To be eligible for a return, items must not be washed, worn, or damaged. All original tags must be attached. If items are returned in poor condition, Aritzia reserves the right to refuse the return or charge a restocking fee.

Customers should note that Aritzia does not cover international return shipping costs. Additionally, Aritzia does not offer exchanges for online purchases. If customers would like to exchange an item, they must complete a return and place a new order.

In-Store Purchase Returns

Return Process

Customers who make in-store purchases at Aritzia can return their items to any Aritzia store location. The customer must present the original receipt or proof of purchase to initiate the return process. The customer service representative will then process the return and issue a refund to the original form of payment. If the customer does not have the original receipt, they may be able to exchange the item or receive store credit at the discretion of the store manager.

Time Frame

Aritzia’s return policy allows for returns within 30 days of the purchase date for a full refund to the original form of payment. After 30 days, returns are eligible for store credit or exchange only. Aritzia does not accept returns after 90 days from the purchase date.

Condition of Returned Items

Returned items must be in their original condition with all tags attached. The item must not have been worn, washed, or altered in any way. Aritzia reserves the right to refuse returns that do not meet these conditions. If the customer returns an item that has been worn, washed, or altered, they may be offered store credit or exchange only at the discretion of the store manager.

In summary, Aritzia’s in-store return process is hassle-free for customers who have the original receipt or proof of purchase and return the item within 30 days of the purchase date. The item must be in its original condition with all tags attached. After 30 days, the customer may be offered store credit or exchange only at the discretion of the store manager.

Return Exceptions

While Aritzia offers hassle-free returns for most items, there are a few exceptions to their return policy. Sale items marked at 50% off or greater are considered final sales and cannot be returned or exchanged. Items that have been washed, worn, or altered in any way are also not eligible for a return or exchange.

In addition, Aritzia does not cover international return shipping costs. Customers are responsible for any fees associated with returning items from outside the United States or Canada. Aritzia also does not offer exchanges for online purchases. If a customer wishes to exchange an item, they must complete a return and place a new order.

Aritzia reserves the right to refuse returns or exchanges if they suspect misuse or abuse of their return policy. This includes excessive returns or returns that do not comply with their policy. Aritzia may also refuse returns or exchanges if the item is damaged or missing tags or packaging.

It is important to note that Aritzia’s return policy applies only to purchases made directly from Aritzia. Items purchased from third-party retailers or resellers are subject to the retailer’s or reseller’s return policy.

Overall, while Aritzia’s return policy is generally flexible and accommodating, customers should be aware of the exceptions and limitations to avoid any issues with returns or exchanges.

Refunds and Credits

Aritzia offers a hassle-free return policy for both online and in-store purchases. If you are not satisfied with your purchase, you can return it within 14 days from the shipping date for a full refund or merchandise credit on an eGift Card within 30 days from the shipping date. However, after 30 days, Aritzia will no longer accept returns.

It is important to note that the returned item must be unwashed, unworn, undamaged, and have all of the original tags attached. Additionally, a valid receipt must accompany the returned item. Failure to meet any of these conditions may result in the rejection of the returned item.

As Aritzia takes extra precautions to keep its employees safe, issuing refunds may take slightly longer than usual (10-14 days). However, customers can rest assured that Aritzia will process their refunds as quickly as possible.

For customers who prefer merchandise credit over a refund, Aritzia offers an eGift Card that can be used on their website or in-store. The eGift Card is valid 30 days from the shipping date and can be used for multiple purchases until the balance is depleted.

Overall, Aritzia’s return policy is straightforward and customer-friendly. Customers can expect a hassle-free return process and a full refund or merchandise credit if they meet the return conditions.

Exchanges

Aritzia’s return policy does not offer exchanges for online purchases. If a customer wants to exchange an item, they must complete a return and place a new order. However, exchanges for online purchases may be completed in-store.

Customers can exchange an item in-store within 30 days of the shipping date for a different size, color, or style. If the item is not available in-store, the customer can place a new order online.

It is important to note that Aritzia’s return policy only applies to unworn and unused items with tags attached and in their original packaging. Aritzia reserves the right to refuse the return or exchange if the item is damaged or used.

Customers can also exchange an item purchased in-store at any Aritzia location within 30 days of the purchase date. The item must be unworn, unused, and have tags attached. If the item is not available in-store, the customer can place a new order online.

Overall, Aritzia’s exchange policy allows customers to exchange items in-store easily, but online exchanges require a return and a new order.

How to Contact Aritzia for Returns

Customers who wish to return a product purchased from Aritzia can do so online and in-store. However, there are some guidelines to follow, and the process may differ based on the type of purchase. If you have questions or concerns about returning an item, contact Aritzia’s customer service team for assistance.

To contact Aritzia for returns, customers can contact Aritzia Concierge via email or phone. The customer service team is available seven days a week to assist with any queries related to returns. Customers can find the contact information for Aritzia Concierge on the Aritzia website.

When contacting Aritzia Concierge, customers should provide their order number and details of the item(s) they wish to return. Aritzia’s customer service team will provide instructions on returning the item(s) and answer any questions or concerns the customer may have.

It’s important to note that online returns may be subject to a return postage fee of $45.00 (plus applicable taxes), which will be deducted from the refund. Customers can find more information on how to mail back an online return on the Aritzia website.

Overall, Aritzia’s return policy is hassle-free and straightforward, and its customer service team can assist customers with any questions or concerns.

Frequently Asked Questions

What is Aritzia’s policy on returns without tags?

Aritzia requires that all items returned must have their original tags attached. If the tags are missing, Aritzia reserves the right to deny the return. However, if the item is defective or damaged, Aritzia may make an exception.

Does Aritzia offer free returns for online purchases?

No, Aritzia does not offer free returns for online purchases. A return postage fee of $45.00 (plus applicable taxes) will be deducted from the refund. However, if the item is defective or damaged, Aritzia will cover the return shipping costs.

What is Aritzia’s damaged item policy?

If an item purchased from Aritzia arrives damaged or defective, customers can contact Aritzia’s customer service team within 14 days of receiving the item. Aritzia will provide a pre-paid return shipping label and issue a refund or exchange once the item is received.

Does Aritzia have a warranty policy?

No, Aritzia does not have a warranty policy. However, if an item purchased from Aritzia is defective or damaged, customers can contact Aritzia’s customer service team within 14 days of receiving the item to request a refund or exchange.

How strict is Aritzia’s return policy?

Aritzia’s return policy is strict. For regular-priced merchandise, customers can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. After 30 days, Aritzia will no longer accept returns. All items must be in their original condition with tags attached. Aritzia does not offer online exchanges; customers must complete a return and place a new order.