The Value Village Customer Satisfaction survey is being conducted online to help improve customer service across all its stores. In addition, to thank its loyal customers for providing feedback, Value Village is looking to reward the survey participants with discount coupons. So here’s how you can get your own.
The Value Village Customer Satisfaction survey is short and easy to complete, barely taking more than 5 minutes to answer every question. So along with survey instructions, there will also be survey rules and requirements that you need to know beforehand.
Value Village Survey Rules:
- You must be 18 years of age for entry to the survey.
- Each person is limited to 1 prize for their entries.
- More than one entry made for a single purchase order will not be counted.
- There can only be one entry for each email address and phone number.
- Employees and associates are not eligible to take part in the survey.
- The survey should be taken within 90 from store visits to avail of the discount.
- You must have visited any Value Village stores to be eligible for this feedback survey.
Value Village Survey Requirements:
- It would help if you had a laptop, desktop, or smartphone to participate in the Value Village customer feedback survey.
- A stable internet connection is needed to ensure you do not get disrupted while taking the survey.
- Use recommended browsers such as Google Chrome, Safari, or Microsoft Edge to access the Value Village Survey portal.
- You need to have the date and time of your recent Value Village store visit, name, and email address.
- You also need to have the Customer code found at the bottom of the receipt.
How to take part in the Value Village Customer Satisfaction survey?
Customers who have recently visited any Value Village store would have received a receipt or donor invitation card. You can use either of these to avail the free discounted coupons upon survey completion. Follow these simple instructions to participate in the survey:
- Visit the Value Village Customer Satisfaction survey portal at http://www.ValueVillageListens.com.
- Select the receipt or donor invitation card option based on the type of survey invitation you received.
- Enter the 19-digit customer code from your receipt, the 4-digit customer code from your donor card, and the time and date of your visit.
- Answer all the survey questions honestly based on your recent store visit.
- Provide ratings when necessary that best describe your in-store experience on various factors.
- Finally, in the comment section, you can provide detailed suggestions, complaints, grievances, or improvements.
- Enter your name, email address, and phone number to complete the Value Village Customer Satisfaction survey.
Upon completion, you will be rewarded with a discount voucher that can be redeemed during your next visit to any Value Village store.