The Public Service Enterprise Group (PSEG) is a large publically traded energy company headquartered in New Jersey. Its largest subsidiary, Public Service Electric and Gas Company (PSE&G), is a gas and electric utility company that serves the people and corporations of New Jersey.
Visit https://pseg.com/ to know more about the Public Service Enterprise Group, its subsidiaries, and the various services offered.
Also written below are few pointers about how to use some of the online services, especially regarding billing and payments offered by Public Service Electric and Gas Company (PSE&G).
Serving over 5.1 million residential and business customers, PSE&G provides electric and gas utilities to all New Jersey regions, including Salem, Bergen County, and Long Beach (through PSE&G Long Island) service areas. It is hence essential to provide this large customer base with easy and quick forms of bill payments.
Payment Guide for PSE&G Users
Corporations and Residents of New Jersey have the option of purchasing a deregulated electricity and natural gas plan from one of the several energy companies in their region.
- Once they select the supplier of their choice, the supplier will work with the Public Service Electric and Gas Company to provide electricity and gas while maintaining energy efficiency.
- PSE&G also does its best to prevent interruptions in supply delivery.
- The Public Service Corporation utilities are currently priced at $0.124 per kWh for its electric services and $0.320 per therm for its gas services.
Residents and Corporations also can choose from one of the competitive energy companies in their region. These companies claim to provide some great offers and better pricing and claim to have high safety standards, all while ensuring reliable delivery. However, there is no guarantee that the customers will save money on the total energy costs for the utility or experience an overall bill decrease, so choosing them is at one’s own risk.
Payments Plan Options provided by PSE&G
Public Service Electric and Gas provides you with several ways to pay your existing electricity and gas bills.
Additionally, they also provide different payment options that you can choose to pay your bills. Following are some details regarding these:
- PSE&G Payments can be made using a debit card, credit card, bank drafts, in-person payments, payments via mail, and phone payments.
- A Deferred Payment option is when you can choose to extend the due date of your bill up to a given period. The considerations will be done based on your financial capacity and payment history.
- Assistance Programs are some other helpful provisions offered by PSE&G to choose from several programs to help you pay your energy bills. These include the Universal Service Fund (USF) and the Low Income Home Energy Assistance Program (LIHEAP) for low-income customers. Visit https://nj.pseg.com/saveenergyandmoney/gethelppayingyourbill to know more in detail about these programs.
- The PSE&G Foundation, apart from the above options, also offers several options of financial assistance to severely affected customers who are present in their current electric grid.
To encourage environment-friendly purchases, members who currently drive or have recently purchased an electric vehicle automatically become eligible for numerous tax credits and rebates.
PSE&G BILL PAYMENT INFORMATION
Given below are all the information that is necessary for you to avail of the online services offered by PSE&G and proceed with your bill payments:
How to pay your PSE&G Bill?
As already mentioned in this article previously, PSE&G currently offers customers four ways to pay their gas and electric bills.
- Online Payments: You can make online payments through your credit card/checking account, debit card, or eCheck via a PSE&G online account. If you have opted for AutoPay, the payment will be automatically deducted from your account for every billing cycle.
- Pay by Phone: You can contact the PSE&G customer service at 1-800-553-7734 to make your monthly payments. Executives will assist you in doing it directly through your bank account.
- In-Person: You can also pay in person at authorized payment locations or service centers near your location based on convenience. Please keep in mind that some of the payment offices may be temporarily unavailable due to COVID-19.
- Mail: You can send your payments through the mail via money orders or check.
For detailed information regarding each of these payments, visit https://nj.myaccount.pseg.com/viewmybill/waystopay.
Setup your PSE&G Account
To avail of the online services offered by PSE&G, you need to set up an account on their Public Service Electric and Gas website. Here are the steps to be followed:
- To register online, first, visit https://nj.myaccount.pseg.com/user/login/
- Enter your PSE&G Billing Account Number.
- This number can be found on the top-right corner of your bill. Alternatively, you can find out your account number by providing the phone number associated with your account.
- After entering the account number, input your first and last name (as provided on your ID card).
- Verify all the information. Click on ‘Submit.’
Your account will now have been set up. You can choose to sign up for the paperless e-Bill option and maintain your account through the PSE&G mobile app or online.
Login to your PSE&G Account
Once your Public Service Electric and Gas account are up and running, follow the below steps whenever you want to log in to your account:
- Visit https://nj.myaccount.pseg.com/user/login/.
- Enter your username and password. Click on ‘Login.’
- If you have forgotten your password/username, click on ‘Forgot username/password,’ follow the given prompts, and you will be able to recover them.
You can click on the ‘Remember me’ option to automatically log in whenever you visit the website without the need to type your username and password.
Ways to lower your PSE&G Bill.
There are several ways in which you can lower your monthly PSE&G bills. Deregulated energy plans allow customers to choose from several rates offered by multiple competitive energy distributors and suppliers.
- Check the ‘Price to Compare,’ which is the default rate offered by Public Service Electric and Gas, and compare it with other prices offered by licensed electricity suppliers.
- Many free online sources exist which give you a comparison of different prices on the market.
- Public Service Electric and Gas’s current electricity ‘Price to Compare’ is 12.4 cents per kilowatt-hour. Any reliable online source will be able to scan the electricity utility markets for the best rates and will generally find you lower rates than your current supplier’s price.
- You can use any online ‘free savings calculator’ to determine how much you could save in each case.
Electricity payments can burn a hole in your pocket, so it is best to use any free online services that help you compare and manage your electricity expenses, which can assist you in saving on your energy bills.
PSE&G HELP INFORMATION
If you’re moving to a new residence, you can apply to transfer your service to a new address. You can do this by applying for a stoppage-transfer of service option on the PSE&G website. Click on https://nj.myaccount.pseg.com/myservicepublic/startstopmoveservicepublic to avail of this. You can also apply for a transfer by calling 1-800-436-7734, where the customer service executive will guide you through the process.
What to do if there’s a power outage?
Follow the given below procedures:
- If you experience a power outage or see a downed line, vacate the area immediately and call 1-800-436-7734.
- Call 1-800-880-7734 in case you smell gas or see a damaged gas line.
You can also contact emergency services if you have medical concerns about the COVID-19 (coronavirus) pandemic or require special home safety needs regarding an outage.
PSE&G Customer Service and Contact Information
Public Service Electric and Gas provide several customer service options to choose from:
- Via Contact Us Page: Visit https://nj.pseg.com/. There will be the ‘Contact Us’ tab; select your needs from the options given and make general inquiries via an online form.
- Via Call: PSE&G has a dedicated emergency contact number (1-800-436-7734) which will be met with a rapid emergency response.
Please note that the dedicated emergency hotline is the best way to alert the supplier in case you experience a power outage or see damaged electric/gas lines.